Milholland Electric, Inc.
El Cajon, CA 92020
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Our Story
Milholland Electric has been dedicated to meeting the needs and expectation of our customers for over 22 years. Milholland Electric is a Small Business Enterprise, a member of the Better Business Bureau and we are a Veteran-owned business. We specialize in serving residential, commercial, and industrial properties for Solar, Electrical, Audio/Video and Data. We have been proud to share our continued success in and around San Diego County and Arizona areas with our loyal clients.
Mission: Milholland Electric Inc. strives to exceed the expectations of our customers by providing the highest quality, most cost effective solutions for their traditional & solar energy and electrical needs; to employ the highest standards of safety, ethics and ecological responsibility while forging new relationships and earth friendly communities.
The Vision: of Milholland Electric Inc. is to be instrumental in creating a safer electrical and energy environment and an informed community by staying on the forefront of technology, sharing our expertise with our customers and employing techniques that reduce energy waste and promote a sustainable future.
Guiding Principles:
Exceed customer expectations: The focus of each job is to provide the customer with a little more than what has been agreed to. This can take the form of extra services or product or it may mean that the job is completed ahead of schedule or for a little less than quoted. All solar or electrical jobs are quoted and agreed to before any work begins and care is taken to determine all costs and potential costs so as to minimize the possibility of surprises.
Live the Golden Rule (Respect & Fairness): From the onset of a job, the customer is treated as an individual and not just another job on the books. Whether the job is adding a circuit to an existing electrical service or a custom construction with solar, everyone is treated respectfully, equally and courteously.
Pursue Excellence (Preparation, Organization, Accuracy, & Accountability): A job well done starts in the preparation stage and progresses in an orderly fashion through completion. Electrical contracting requires accuracy at all times and the work must be done correctly to not only protect the customer but in accordance with local and national building codes. As in the pursuit of excellence, there are no shortcuts with electrical contracting and the company is strictly accountable to the client, the community and the California Contractors Board.
Work as a team (Collaborate): The staff at Milholland Electric is required to work as a team. This promotes a better job atmosphere and allows team members to learn and grow. With the variety of services the company provides, team members are encouraged to enhance their skills so that someone who normally does solar cleaning or installation can help out when assistance is needed on a lighting retrofit or an electric panel upgrade.
Share Knowledge (Teach & Communicate): This principle is focused on past, present and potential customers. In 2011, the company began to distribute a monthly e-newsletter that provides a variety of news and information to the company’s contact database. Coming from solar and energy related news sources; this information does not normally make it to the headlines of local news outlets. The readership has grown and many have remarked how thankful they are for the information on solar, renewable energy, conservation and going green.
Operate in honesty and integrity: Milholland Electric has always operated with the highest standards and transparency providing guaranteed quotes and warranted work. The reviews and documentation in this presentation as well as the BBB A+ rating speaks of the company’s success in this area.
Keep it Simple (Make it easy for customers to do business with us and for us to work together): One key to happy customers is to make the working relationship as simple as possible. The company confirms all communications in writing and email, provides easy to read quotes, forms and documentation and has an automated attendant on the phone system for directing calls after hours. The websites are well organized, provide valuable information and even includes a contact form for leaving messages 24 hours a day.
Risk Management & Safety (Environment, Business, & People): Milholland Electric has always been committed to the safety of its staff, clients and the community. Site safety forms are completed for each job and weekly safety training keeps the staff up-to-date and informed as to the latest safety regulations. All potential risks are carefully managed before, during and at the close of each job.
Milholland Electric enjoys great relationships, favorable reviews, referrals and repeat business because the company adheres to its guiding principles.
Commercial Experience
Regions & Counties Serviced
- San Diego and Imperial Counties
Arizona 1
- Mohave
California 4
- Imperial
- Riverside
- San Bernardino
- San Diego